Explore our most recent thought leadership articles.

Just as the hospitality industry thought it was clear of the covid crisis the next challenge it is facing is now the cost of living crisis.   Tourism-oriented cities were predicated to be fully back…

All commercial buildings require regular cleaning, but neither business owners nor cleaning firms had anticipated a situation in which their operations would be simultaneously impacted by…

It is no secret that the hospitality industry has been facing problems with recruiting and finding staff, and this challenge is no different at the a&o Hostel group. 

Running a restaurant service can be challenging.

In a fast paced, (ever changing), hospitality landscape, technology is advancing in industry to improve processes, increase guest experience, and ultimately make things easier. Throughout the hotel…

Louise Goldsmith, Head of Marketing, Softbank Robotics EMEA talks about the hidden and unseen costs of hiring in the hospitality industry in 2022. 

 Louise Goldsmith, Head of Marketing, SoftBank Robotics EMEA talks about the challenges faced by the hospitality industry in solving the current staffing crisis. 

By Louise Goldsmith, Head of Marketing, Softbank Robotics EMEA

Cobot; a collaborative robot that is intended to work in a shared space with humans, working in harmony and proximity to one another safely.

High staff attrition has been a painful fact of life for FM and cleaning businesses for many years.  Linked to this, FM companies face a constant struggle to recruit and train the people they need to…