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SoftBank Robotics EMEA in Senior Living Facilities

Provide a comfortable & safe environment for residents and staff while demonstrating your commitment to their well-being.

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The mission of our service cobots in care home facilities is to provide comfort and safety; these are the foundation of healthy living in elderly care.

Choosing a care home is a big responsibility for families, and they want to know they are leaving relatives in the hands of attentive staff and comfortable surroundings. But looking after residents is very demanding; nurses and staff struggle to keep up with the workload as well as additional responsibilities like providing special mental and physical care to their residents.


To ensure existing and future residents feel safe and happy, senior living communities must provide and demonstrate not only a sterile environment but also a comfortable space for the elderly.


Our range of service robots can help care homes regain critical time, by redirecting labour away from mundane and repetitive tasks like vacuuming hallways, common areas, and delivering food and towels to residents. Instead, nurses and staff members can spend their time focusing on providing an engaging, fun and caring environment and concentrate on keeping residents and their families safe and secure.

Put residents, family members, and employees at ease. Save 50% more time, whilst also achieving:

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Boost to team efficiency through automation of repetitive tasks
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Less airborne dust and allergens compared to manual vacuuming
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Happier workers through a reduction in repetitive and injury-inducing tasks
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An increase in job satisfaction

Designing a Safe & Healthy Patient Experience

1. Contactless

By utilizing our commercial service robots, you can now successfully minimize direct contact between senior living residents and cleaning staff to reduce the risk of transmission of viruses.

2. Accurate

Our service robots can not only provide consistent cleaning with up to 99.8% area coverage and 99.9% pathogen removal, but also the intuitive robot navigation technology offers location accuracy to enhance guest service.

3. Adaptive

Our cobot service robots use the latest in artificial intelligence to work smarter and adapt to changes in the cleaning and tray delivery environment. It can also easily handle modifications to programmed routes.

4. Visible

Care home residents and visitors will appreciate seeing modern cobots in your facility, knowing they are helping to keep them safe and comfortable, whilst demonstrating your commitment to their wellbeing.

5. Analytical Insights

Stakeholders have access to real-time analytics that show what is happening, where it is happening, and when it happened, providing them with proof of cleanliness.

6. Proven Capabilities

Already trusted by leading senior living facilities, the technology has been pressure tested and provides clear milestones for success and a world-class support structure to enable fast adoption in any facility.

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Increasing Resident Safety With
A Data-Driven Clean

Service robots that are built to clean constantly gather data. The data is available in near real-time, simplifying reporting such as ROI analysis.


Our cleaning robots are just one example of how they can provide stakeholders with a complete performance picture including data-driven analytics. This means users can not only effectively manage their fleet, they can also continually improve cleaning quality — and track ROI in a measurable way.

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5 Ways Innovative Senior Living Communities Are Prioritizing Resident Safety Amidst COVID-19

In this mini-guide for senior living communities, you’ll discover:

  • How to influence occupancy rates by following health guidelines and safety protocols for new - and existing - patients and their families.
  • How to prevent or slow the spread of illness by reimagining dining options and implementing innovative ways to maintain meal service.
  • Ways to keep residents safe by modifying group programs and services (without cutting offerings).
  • How to provide stakeholders with a proof-of-clean after every shift and exceed today’s heightened cleaning expectations.
  • And much more...

Senior Living Community Strategies

Resources On Cleanliness & Safety For Senior Living Facilities

Checklist for Minimizing Health Risks in Senior Living Communities

The COVID-19 pandemic has proven to affect elderly populations more severely, on average, than ...

View Checklist >

On-Demand: How Autonomous Solutions Help Senior Living Communities Create Safe and Healthy Living Spaces

In this webinar, you’ll gain a deeper understanding of the operational resilience ...

Watch Webinar >

Blog: Is Cleaning Technology the Key to Healthy Senior Living?

Technology is not only supporting staff, it’s also able to alleviate fears by providing clear proof of clean ...

Read Article >

Ready to offer the best care home experience?

Schedule a call with our team of automation experts to explore what SoftBank Robotics EMEA can do for your organisation.

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