Explore our most recent thought leadership articles.

The challenges faced by the hospitality industry in providing exceptional customer service in a challenging post Covid world.

There is no getting away from the fact that this year has been extremely challenging for the FM industry. But we should also take hope from the fact…

Let’s be honest – engaging frontline staff in facilities management was tough, even before COVID-19.

The FM and cleaning industry is under more pressure than ever before as a result of COVID-19.

Much like health and social care workers who have displayed incredible bravery and commitment throughout the COVID-19 pandemic, cleaners have made a vital contribution to fighting COVID-19 and protecting the wider public over the past six months. 

Growing numbers of FM providers and cleaning contractors are turning to cobotics to improve performance and meet heightened demand for cleaning in response to COVID-19.

An increasing number of FM providers and cleaning contractors are turning to cobotics to drive performance and consistency in their service delivery and to meet rapidly evolving client demands during the COVID-19 pandemic.

A lot has been said and written about the need for the cleaning industry to adapt to the challenge presented by COVID-19.

The FM industry plays a crucial role in creating workplace environments that enhance productivity across a wide…

On Tuesday this week we had our second webinar in partnership with IFMA, with another high calibre panel.